Delivery and payment

Payment methods

In our shop you can shop and pay in the following ways:

1. Prepayment bank transfer (SEPA and int. bank transfer) --> free of charge (except for your bank fee, for int. transfer use OUR setting to avoid a unsufficient payment).

2. Credit card on notification --> Timely creation of a payment link for various payment service providers such as Mastercard, Visa and American Express, as well as sofort online banking transfers (SEPA) and Apple Pay, Google Pay etc. via Payrexx link by email.

3. Cash and card payment upon collection as registered customers by arrangement --> free of charge (for an easy appointment just call us!)

Delivery

We ship nationally and internationally - price details below.

Please note that customs duties are now due on shipments to the USA, even for orders under $800! NEW IMPORT TAX RULES 25th. Aug. 2025 Shipping with mail for goods by german post to USA is suspended until USPS and customs clearance have a final solution for tax declaration. (the free import max. value is set down to 100$)

Deliveries to countries outside the EU are tax-free.

For Europe, the tax rate of the destination country applies, so prices may vary. (Please select your country down below to see correct prices!)

GERMANY DHL

Shipping cost € 5,90

Free shipping within Germany for orders over €75,00

EUROPE

1. Registered Premium Mail for goods Deutsche Post up to 1kg for € 10,00+local tax.

Exact delivery price in the EU depends on your tax rate, approx. € 11,90 - free delivery from € 150,00

2. DHL (can be selected on request) - approx. € 38,90

Schweiz - Please choose Worldwide shipping/Bitte wähle Weltweiten Versand!

USA

FIRST OPTION BELOW NOT POSSIBLE FOR USA + PUERTO RICO

NEW IMPORT TAX RULES 25th. Aug. 2025 - Sorry for the inconvenience.

We offer DHL Express now and can use DHL parcel again since october.

We take care of the customs clearance and pay the tax in advance.

Shipping via mail for goods to USA is suspended until USPS and customs clearance have a final solution for tax declaration. (the free max. value is set down to 100$)

(1. Registered Premium Mail for goods Deutsche Post for € 10,00 - Please choose worldwide shipping!)

2. DHL International economy - € 32,69

3. USA + Puerto Rico EXPRESS orders: € 49.90

Worldwide shipping with Deutsche Post

Registered Premium Mail for goods Deutsche Post up to 1kg for € 10,00 - free delivery from €150,00.

Worldwide shipping with DHL and DHL EXPRESS

DHL (can be selected on request) - € 32,69

DHL Express starting from € 49,90

For larger orders, we ask the payment not directly to make, so we can recalculate the shipping cost!

Customer service:

Insured shipping up to 500€ with DHL and with deutsche Post Mail for goods 25€

Package tracking (tracking no.)

Neutral packaging and neutral sender

DHL Service (within Germany):

Saturday delivery (DHL germany)

Fast delivery

Shipment tracking

Securing the protection of minors in shipping

Environmentally friendly with GoGreen

Protection of minors - Note: In the case of orders with articles which clearly should not be passed into the hands of minors under any circumstances, an age check of the recipient is carried out by the delivery service commissioned by us.

Europe EU Country List:

Azores (PT)

Balearic Islands (ES)

Belgium

Bulgaria

Denmark (except Faroe Islands, Greenland)

Estonia

Finland (except the Aegean Islands)

France (except overseas territories and departments)

Greece (except Mount Athos)

Great Britain (except Channel Islands) incl. Isle of Man

Ireland

Italy (except Livigno and Campione d'Italia)

Corsica (FR)

Croatia

Latvia

Lithuania

Luxembourg

Madeira (PT)

Malta

Monaco

Netherlands (except for outside Europe)

Austria

Poland

Portugal

Romania

Sweden

Slovakia

Slovenia

Spain (except the Canary Islands, Ceuta and Melilla)

Czech Republic

Hungary

Cyprus (other than northern)

World Country List:

Egypt

Algeria

Armenia

Azerbaijan

Israel

Jordan

Canada

Kazakhstan

Lebanon

Libya

Morocco

Palestinian territories

St. Pierre and Miquelon (France)

Syria

Tunisia

United States of America

Switzerland

...more are available for selection in the shop.

Feel free to contact us directly if your destination country is not listed.

Worldwide shipping, absolutely discreet!

Thank you for your understanding.