Delivery and payment
Payment methods
In our shop you can shop and pay in the following ways:
Prepayment bank transfer --> free of charge (except for your bank fee)
Credit card on notification --> Timely creation of a payment link for various payment service providers such as Mastercard, Visa and American Express, as well as sofort online banking transfers (SEPA) and Apple Pay, Google Pay etc. via Payrexx link by email
Cash payment upon collection as registered customers by arrangement --> free of charge
Delivery
We ship nationally and internationally
GERMANY DHL
Shipping cost € 5,90
Free shipping within Germany for orders over €75,00
EUROPE
Registered Premium Mail for goods Deutsche Post up to 1kg
Delivery in the EU for €12,90 - free delivery from €150,00
Schweiz - Please choose Worldwide shipping/Bitte wähle Weltweiten Versand!
USA
1. Registered Premium Mail for goods Deutsche Post - Please choose worldwide shipping!
2. DHL (can be selected on request) - €38,90 (43,00USD)
Worldwide shipping with Deutsche Post
Registered Premium Mail for goods Deutsche Post
€12,90 - free delivery from €150,00
Worldwide shipping with DHL
DHL (can be selected on request) - €38,90 (43,00USD)
For larger orders, we ask the payment not directly to make, so we can recalculate the shipping cost!
Customer service:
Insured shipping up to 500€ with DHL and with deutsche Post Mail for goods 25€
Package tracking (tracking no.)
Neutral packaging and neutral sender
DHL Service (within Germany):
Saturday delivery (DHL germany)
Fast delivery
Shipment tracking
Securing the protection of minors in shipping
Environmentally friendly with GoGreen
Protection of minors - Note: In the case of orders with articles which clearly should not be passed into the hands of minors under any circumstances, an age check of the recipient is carried out by the delivery service commissioned by us.
Europe EU Country List:
Azores (PT)
Balearic Islands (ES)
Belgium
Bulgaria
Denmark (except Faroe Islands, Greenland)
Estonia
Finland (except the Aegean Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Great Britain (except Channel Islands) incl. Isle of Man
Ireland
Italy (except Livigno and Campione d'Italia)
Corsica (FR)
Croatia
Latvia
Lithuania
Luxembourg
Madeira (PT)
Malta
Monaco
Netherlands (except for outside Europe)
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain (except the Canary Islands, Ceuta and Melilla)
Czech Republic
Hungary
Cyprus (other than northern)
World Country List:
Egypt
Algeria
Armenia
Azerbaijan
Israel
Jordan
Canada
Kazakhstan
Lebanon
Libya
Morocco
Palestinian territories
St. Pierre and Miquelon (France)
Syria
Tunisia
United States of America
Switzerland
...more are available for selection in the shop.
Feel free to contact us directly if your destination country is not listed.
Worldwide shipping, absolutely discreet!
Thank you for your understanding.